Keystone Bank is a full-service commercial bank wholly owned by the Asset Management Corporation of Nigeria (AMCON) and was granted a banking license on August 5, 2011, by the Central Bank of Nigeria (CBN).
The Executive Directors have tested professionals with outstanding records in their previous engagements. A technology and service-driven bank with subsidiaries in the Gambia, Sierra Leone, Liberia, and Uganda, and a vibrant and professional workforce, Keystone Bank operates with best practices and offers leading solutions and services to its clients and associates.
Applications are invited from interested and qualified candidates to apply for the job recruitment at Keystone Bank.
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Relationship Officer/Manager
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria.
Job Description:
- The ideal candidate must be able to build and cultivate relationships with potential and existing customers and translate those relationships into a profitable business for the Bank.
Responsibilities
- Contribute to the formulation and implementation of strategies necessary to acquire and sustain accounts in the retail and commercial sectors of the market
- Identify customer needs/buyer values and proactively seek to provide products/ services to meet the identified needs
- Review applications for credit facilities (in line with the Bank’s policy) and make appropriate recommendations/decisions
- Analyze and screen applications for credit based on the Bank’s credit risk procedures
- Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
- Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
- Ensure timely resolution of customer complaints and issues
- Prepare periodic activity and performance reports
- Participate in team meetings
- Act on behalf of and perform other tasks as assigned by the Business Team Lead.
Qualifications and Requirements:
- Bachelor’s degree
- 2-6 years of sales and client relationship experience
- Good knowledge of credit management
- Ability to manage multiple projects and clients
- Ability to take initiative and demonstrate persistence
- Creative and Innovative
- Good negotiation skills
- Strong communication and interpersonal skills.
Method of Application
Qualified and interested candidates should Apply by Clicking the Button below.
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