Stanbic IBTC Bank is a full-service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking, and Wealth Management.
Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking, and wealth and investment banking in Nigeria.
Applications are invited from interested and qualified candidates to apply for the role of a personal banker at Stanbic IBTC Bank.
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Banker (Personal)
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria.
Job Description:
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs by each of the personal banking segment’s value propositions.
Qualifications and Requirements:
- First Degree in any field.
- Minimum of 2 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure a proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Officer, Agent Onboarding
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria.
Job Description:
- Responsible for the end-to-end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up, etc.).
- Ensures that standard documents, controls, and monitoring measures are in place in line with the group policies and regulations.
Qualifications and Requirements:
- Minimum of First Degree (Experience in product management, operations, and retail banking would be an added advantage)
- Minimum of 2 Years experience.
Behavioral Competencies:
- Customer Focus and Customer Service
- Problem-Solving, People Skills, Teamwork, and People Management,
- Excellent communication skills
- Initiative/proactive
- Analytical skills/problem-solving
Technical Competencies:
- Service Excellence
- Customer Insight Analytics·
- MS Office Suites (Visio, Word, Excel & PPT).
Officer, Platform
Job Specifications:
- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria.
Job Description:
- To manage and execute the Bank’s @ease proposition and mobile money strategy, ensuring that the different delivery channels are available and accessible to the target segment.
- To ensure that the proposition remains profitable through the entire life cycle and attains significant market dominance.
Qualifications and Requirements:
- Minimum of First degree (Experience in product & management, and retail banking would be an added advantage)
- Minimum of 4 Years
Technical Competencies:
- Project Management · Budgeting & Reporting·
- Customer Insight Analytics·
- MS Office Suites (Visio, Word, Excel, PPT & Project)
Personal Competencies:
- Innovative and Decisive
- Sales and relationship management
- Multi-tasker, good time management
- Good presentation skills
- Strong interpersonal skills.
Method of Application
Interested and qualified candidates should apply by clicking on the BUTTONS below.
Deadline: Not Specified
Check Careerloaded.NG for more available opportunities.
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