Customer Service Officers at Moniepoint Inc

JOBSBA/BSC/HND 

 NIGERIA GRADUATE JOBS

March 08, 2024

 

Updated: February 26, 2024

Moniepoint Inc, (formerly TeamApt Inc) is a fintech company founded by Tosin Eniolorunda in 2015 that is focused on providing financial solutions for businesses.

Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit, and business management tools they need to succeed.

Applications are invited from interested and qualified candidates to apply for the role of Customer Service Officer at Moniepoint Inc.

Table of Contents

• Moniepoint Customer Success - Edo
• 2024 ONGOING JOBS
• Moniepoint Customer Success - Ondo
• Method of Application
• Deadline: Not Specified

Moniepoint Customer Success - Edo

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Edo | Nigeria. See other Jobs in Edo
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Job Description:

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call-handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers

Qualifications and Requirements:

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be a resident of Edo State, Nigeria
• Bachelors Degree

Moniepoint Customer Success - Ondo

Job Specifications:

• Full Time
• Required Qualifications: BA/BSC/HND 
• Location: Ondo | Nigeria. 

Job Description:

• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call-handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers.

Qualifications and Requirements:

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Must be a resident of Ondo State, Nigeria
• Bachelors Degree.

Method of Application

Interested and qualified candidates should apply by clicking on the BUTTONS below.

Deadline: Not Specified

MONEIPOINT - CUSTOMER SUCCESS EDO.

MONIEPOINT CUSTOMER SUCCESS ONDO